Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you submit our Request Access form, you provide:

• Name (first and last)
• Work email address
• Organization name
• Organization type
• A description of the compliance challenge you are seeking to address

When you contact us by email (e.g., sales@honorlabs.ai), we receive any information you choose to include.

1.2 Information Collected Automatically

When you visit our website, our hosting provider may automatically log certain technical information, including IP address (typically anonymized), browser type and version, operating system, pages visited, time of visit, and referring URL. This information is used to operate, secure, and improve the website.

1.3 Cookies and Tracking

We do not currently use tracking cookies or third-party analytics on this website. If we add cookies in the future, we will update this policy and provide a cookie disclosure or consent mechanism as required by applicable law.

2. How We Use Information

We use information you provide to:

• Respond to access requests, sales inquiries, and other communications you initiate
• Schedule demos and onboard institutional customers
• Improve our services and customer experience
• Send transactional communications related to your inquiry
• Comply with legal obligations

We do not sell or rent personal information to third parties.

3. How We Share Information

We share information only with the following categories of recipients:

• Service providers we use to operate the website and our business, including Cloudflare (web hosting and content delivery) and Formspree (form processing). These providers are bound by their own privacy obligations and are permitted to use information only to provide services to us.
• Legal authorities when required by law, subpoena, court order, or other valid legal process, or to protect the rights, safety, or property of Honor Labs, our customers, or others.
• Business transfers in the event of a merger, acquisition, financing, or sale of all or part of our business, subject to standard confidentiality obligations.

4. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, respond to inquiries, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained for the duration of any resulting customer relationship plus a reasonable period afterward.

5. Data Security

We use commercially reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Request data portability

To exercise these rights, contact us at privacy@honorlabs.ai. We may need to verify your identity before fulfilling certain requests.

6.1 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, the right to delete personal information, the right to opt out of sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.

6.2 European Users (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, our legal basis for processing your information depends on the context. Typically, we process your information based on your consent, to perform a contract with you, or to pursue legitimate interests (such as responding to your inquiry). You have the right to lodge a complaint with your local data protection authority.

7. Children's Privacy

Our website and the HonorIQ platform are intended for licensed practitioners, compliance professionals, legal counsel, and accredited academic institutions. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided us with personal information, please contact us so we can delete it.

8. International Users

Our services are operated from the United States. By submitting information to us, you understand that your information will be transferred to and processed in the United States, which may have different data protection laws than your home jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Material changes will be communicated through prominent notice on the website or via direct communication to active customers.